Our exclusive list of clients over the years has varied from Serco, including the European Space Agency in Darmstadt, Germany, to NCR in London and the Midlands, to Fullers Brewery, London, to ICC in Dublin, to The London Business School, the Hammersmith, Lewisham, Redbridge, Royal Free, Royal Marsden NHS Trusts, Icebarlondon by IceHotel, Coutts Bank, Kahrs, Pizza Express, Sainsburys Bank and many more vital relationships.

Some objective customer feedback

“Quick to grasp what was most useful, relevant to me and engaging. Learned a lot in a day.”
Isabelle G.-C at London Medical Chambers

“Straight to the point. Very enjoyable, pleasant and useful.”
Henry E-K at Coutts and Co

“Good level – great personalisation”
Ruth S at Below zero restaurant and lounge and ICEBAR London

"John made everyone feel positive and comfortable when doing role plays. The course content was helpful,, John listened to everyone's circumstances and provided good examples"
Karen T - Julia Ross

"Excellent. talked in depth about situations. Everything was covered - all the relevant information needed, including what to say, how to say it"
Andrea L - Portobello Clinic

"Took the time to listen to all individual issues. Really enjoyed the class. Has simplified some of the process"
Stephanie O - IDPP

"Very good indeed, very informative, very encouraging, enjoyed the role play"
Elaine C - Notting Hill Private Medical Practice

"Covered all areas and gave good pointers and ideas to use. Very helpful"
Emma M - South London and Maudsley NHS Trust

"John was an excellent trainer and really helpful. Suitable to my work"
Jane K - Excel Shipping

"Very motivating and encouraging, relevant to my needs - feel I'm taking away good experience for future use"
Marie G - Dover Childs Tyler

"Friendly, made you feel at ease. Good advice and explanation"
Lisa G - Cabe

"Provided with great material"
Iram S - Medscreen Limited

"Enthusiastic and easy to work with. Content tailored to the specifics of individuals involved. Beneficial and relevant"
Michael W - Wellers

"Enjoyed the course immensely, and feel I have learnt an awful lot to put into practise"
Sheila B. at De Montfort University, Leicester

"Very personable, friendly, experienced and knowledgeable. Picked up on the important and most relevant issues to cover. Open to discussion, good notes to take away, tailored for my needs."
Jean-Pierre L. at Hotshots Cameras

"The course was very well structured - helped me understand the absolute importance of customer care in my role."
Vimal T. at Serco

"Very stimulating, and definitely worth coming. Educative and entertaining."
Ley K. at ZSL London Zoo

"Thoroughly enjoyed the course. I have definitely learned a lot of extras."
Valerie W. at Le Creuset UK Limited

"Role play was extremely useful - not often you hear yourself. Asking open-ended questions, excellent learning curve."
Debi du P. at Sol Melia

"Great atmosphere, interesting content. Especially enjoyed the section on Closing."
Delia R. at Melia White House

"I achieved a lot, got all the answers to my questions and have a lot of knowledge for the future. I would like to thank John for all the help he gave me during this course."
Paola A C at Ridgeford Properties

"A thoroughly enjoyable day, very informative."
C C Little at Armathwaite Hall Hotel

"Very enthusiastically presented, concise and friendly, good tips and advice to take back to the office"
Louise C. at De Montfort University, Leicester

"Learned a lot today. Presenter was great and very helpful. It has given me more confidence."
Danielle F. at Waterloo Air Products

"I would just like to say thank you very much for a very informative course. I must admit I am not generally one for courses, but I really enjoyed this one. You made me feel at ease, which I think helped a lot. You will be pleased to know that I have been putting my new found skills to the test already, with quite pleasing results! I would definitely come back for further courses."
Jill G at British College of Osteopathic Medicine

"I found the day very positive and I hope it will improve my work in the future. I told my manager that the course was very enjoyable and that I would recommend it to others. I have also put my course certificate up on the wall in Reception."
C Carter at Estuary Housing Limited

"John kept everyone busy and in flow. Plenty to do, different and interesting tasks throughout. Always wanting feedback, got people involved. Good information pack and colourful. Well set up table with files and names. Excellent to have received a certificate. Weaknesses - none.
S.N. at Charles Kendall Freight Limited

"The one-day course was very interesting and had a lot of information - I felt it could have been a two-day course!"
Pauline H. at Pizza Express plc

"Packed with useful information and tips. I feel confident to go and try new things, once back at work"
K. A-H. at John Mills Limited

"Very interesting course and content. Have learned a lot and also highlighted my weaknesses."
Amanda L. at Lambert Chapman & Co

"The training days were particularly well received, and the ability to put the message across in an interesting and refreshing way contributed in no small way to their success. It was all very worthwhile"
British Telecom

attitudes training - www.attitudestraining.co.uk - +44(0)1730 817 555